Meeting & Event Policies
Cancellation Policy, Consent Clause, Personal Safety & Security, Responsible Drinking, Unacceptable Behavior, and CAE Credit
CalSAE Meeting & Event General Policies and Virtual Programs Code of Conduct
CalSAE is committed to providing a safe, productive, and welcoming environment for all meeting participants and CalSAE staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, CalSAE staff, service providers, and others are expected to abide by the Meeting Policies and Virtual Programs Code of Conduct which apply to all CalSAE meeting-related events, including those sponsored by organizations other than CalSAE but held in conjunction with CalSAE events, in public or private facilities and/or public or private platforms.
Please refer to the event registration page for the cancellation policy information for each event. Submit all requests to CalSAE via email at firstname.lastname@example.org. CalSAE regrets that refunds will not be given for no-shows. Substitutions within a given event are gladly accepted. A substitution of full registration is permitted prior to an event by submitting a written request to email@example.com.
CalSAE reserves the right to change speakers and/or cancel an event due to unforeseen circumstances without penalty. The total amount of any liability of CalSAE will be limited to a refund of the attendee’s registration fee.
Additional Virtual Event Provisions:
If a technical failure at the attendee’s home or workplace prevents access to the virtual event, the attendee will not be given a refund. It is the responsibility of the attendee to confirm system requirements and test their computers prior to the start of the virtual event. However, if a technical failure is the fault of the service provider and the virtual event is cancelled, a full refund will be provided.
If you are unable to attend the virtual event, information on how to access program recordings, materials and features of the virtual event will be provided to all registered persons. Registrants who fail to attend the event, in part or in whole, are not eligible for a refund or credit and will be billed for any balance due.
Registration and attendance at, or participation in, CalSAE meetings and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videos, electronic reproductions, and audiotapes of such events and activities by CalSAE and other third parties, including but not limited to the venue, sponsors, and destination organizations (i.e. CVBs). Your registration may include technology that monitors your activities throughout the meeting, such as session attendance.
CalSAE will provide attendee contact information and email addresses to program partners and exhibitors of certain CalSAE events. The information provided to program partners and exhibitors will only be used to inform the attendee of promotions and networking opportunities with the program partners and exhibitors at the event. Attendee information is never given to any other parties. CalSAE does not sell attendee information. For those CalSAE events with program partners/exhibitors you will have the option during registration to choose whether you wish to receive notifications and opportunities from the program partners/exhibitors via email or mail.
Mobile App Policy
As a knowledge sharing community, the CalSAE Mobile App has features that allow fellow meeting attendees to know and contact each other. By participating in certain CalSAE events you grant CalSAE the right to upload your name, company and company's primary address & phone number in your profile to the CalSAE meeting App, which will be available to registered attendees only.
Personal Safety & Security
CalSAE works diligently with venue staff to ensure participants are provided with a safe and secure environment at its meetings and events. We ask that all attendees report any questionable or concerning activity to CalSAE staff so that they may take immediate action. No concern is too small, if you see something, say something. Here are some tips on staying safe:
- Be aware of your surroundings at all times.
- Use the buddy system when walking to and from an event venue during early or late hours.
- Don’t wear your meeting badge on the street. Take it off before you leave the building/venue.
- Don’t carry a lot of cash or credit cards. Leave what you can in your hotel room safe.
- Don’t leave personal property unattended anywhere, anytime.
CalSAE and its sponsors claim no liability for the safety of any attendee while in transit to or from a CalSAE-sponsored event. If there is an emergency or someone requires immediate assistance, ask a CalSAE staff member or onsite security personnel for help, or call emergency services.
At some CalSAE events both alcoholic and non-alcoholic beverages are served. CalSAE expects participants at our events to drink responsibly. CalSAE and meeting host event staff have the right to deny service to participants for any reason, and may require a participant to leave the event.
Examples of unacceptable behavior include, but are not limited to:
- Harassment, intimidation, or discrimination in any form.
- Physical or verbal abuse of any attendee, speaker, volunteer, exhibitor, CalSAE staff member, service provider, or other meeting guest. Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, CalSAE staff member, service provider, or other meeting guest.
- Disruption of presentations during sessions, in the exhibit hall, or at other events organized by CalSAE at the meeting venue, hotels, or other CalSAE-contracted facilities or throughout the virtual meetings.
- All participants must comply with the instructions of the moderator and any CalSAE virtual event staff.
- Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. CalSAE reserves the right to remove such messages and potentially ban sources of those solicitations.
- Participants should not copy or take screen shots of Q&A or any chat room activity that takes place in the virtual space.
CalSAE has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, CalSAE asks that you inform Jim Anderson, President & CEO of CalSAE, at firstname.lastname@example.org or 916-443-8980 so that we may take the appropriate action.
CalSAE reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and CalSAE reserves the right to prohibit attendance at any future meeting, virtually or in person.
As a CAE Approved Provider of educational programs related to the Certified Association Executive (CAE) exam content outline, CalSAE programs may be applied for credit by meeting professional development requirements to earn or maintain the CAE credential. For more information, visit www.whatiscae.org.
CalSAE programs are not endorsed, accredited, or affiliated with ASAE or the CAE program. Applicants may use any program that meets eligibility requirements in the specific timeframe toward the exam application or renewal. There are no specific individual courses required as part of the application – selection of eligible education is up to the applicant based on his/her needs.